TERMS OF SERVICE

This website is operated by ProductLink Distributions Pty Ltd (ABN 80 627 754 698), acting on behalf of Gaston Luga AB (Sweden). Throughout the site, the terms “we”, “us”, and “our” refer to Gaston Luga AU, operated and managed locally in Australia. By accessing or using this site or purchasing from us, you agree to the following Terms of Service (“Terms”), which include all terms, conditions, and policies referenced or hyperlinked herein.

 

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1. LEGAL ENTITY & AUSTRALIAN OPERATION

This site is managed by ProductLink Distributions Pty Ltd on behalf of Gaston Luga AB for customers located in Australia. All transactions, returns, and support are handled locally in accordance with Australian law.

2. CURRENCY & TAXES

All prices listed on this site are in Australian Dollars (AUD) and include GST. As the store operates within Australia, no additional import taxes or international duties apply.

3. ORDERING & ACCURACY

We reserve the right to correct any pricing errors. Orders may be cancelled if a clear error is identified. You agree to provide current and accurate purchase and account information.

4. PAYMENT

Payments are securely processed via Shopify Payments, Adyen, and other authorised providers. We do not store credit card information.

5. SHIPPING, RETURNS & WARRANTY

• Orders are shipped from within Australia unless otherwise stated.

• Returns are accepted within 30 days of delivery, subject to inspection. Items must be unused and in original packaging.

• All purchases include a Limited Lifetime Warranty (up to 20 years) for manufacturing faults.

• Our Refund Policy can be reviewed here: https://www.gastonluga.com.au/policies/refund-policy

 

6. SMS COMMUNICATION & MARKETING

By opting into SMS marketing, you agree to receive transactional and promotional messages. Message frequency varies. To unsubscribe, reply STOP. Message/data rates may apply. For help, contact us.

7. THIRD-PARTY TOOLS & LINKS

We may offer access to third-party tools or services “as is” without warranties. We are not liable for any damage or loss related to use of third-party tools or websites.

8. INTELLECTUAL PROPERTY

All trademarks, logos, product images, and content are the property of Gaston Luga AB or its licensors. Use without written consent is prohibited.

9. PROHIBITED USES

You must not misuse our products or services for unlawful or harmful purposes, nor breach local Australian laws or our intellectual property.

10. LIMITATION OF LIABILITY

We are not liable for damages arising from the use of our website or products, except as required under Australian Consumer Law.

11. FORCE MAJEURE

We are not liable for failure to perform obligations due to events beyond our control, including but not limited to natural disasters, strikes, or supply chain disruptions.

12. GOVERNING LAW

These Terms are governed by the laws of Australia. Any disputes will be resolved under the jurisdiction of Australian courts.

13. CHANGES TO TERMS

We may revise these Terms at any time. Your continued use of the site constitutes acceptance of the revised terms.

14. CONTACT INFORMATION

Gaston Luga AU is operated by:

ProductLink Distributions Pty Ltd

Locked Bag 948, Gisborne VIC 3437

Email: letschat@productlink.com.au

Please refer to our full Terms of Service, Privacy Policy, and Refund Policy for further information.